Find answers to all your questions about Bloomlly’s handcrafted home décor and lighting products. From shipping and returns to product care and customization, our FAQs are here to help you shop with confidence and ease.
How can I return a product?
We offer easy, no-questions-asked returns. Message or email us to start your return process.
Can I cancel my order?
Yes, you can cancel your order before dispatch. Once shipped, our return/exchange policy applies.
Can I exchange my product?
Yes! You can request an exchange within 7 days of delivery. Once we receive the product and confirm it’s unused, a replacement or refund will be processed.
When will I receive my refund?
Refunds or credit notes are issued within 7 working days after we receive and verify your return.
When will I receive my exchanged item?
Exchanges typically take 10–15 business days including pickup, inspection, and delivery.
Do you provide wholesale or bulk order discounts?
Yes! We offer special prices for bulk and wholesale orders. Contact us directly for custom quotes or corporate gifting options.
Do you ship across India and worldwide?
Yes! We ship safely across India and internationally with trusted courier partners.