index

FAQ's

Find answers to all your questions about Bloomlly’s handcrafted home décor and lighting products. From shipping and returns to product care and customization, our FAQs are here to help you shop with confidence and ease.

Visit bloomlly.com, explore our handcrafted décor collection, add items to your cart, and checkout securely. You can shop as a guest or sign in for faster checkout.

Yes! You’ll find genuine Bloomlly products on Amazon, Myntra, Ajio, and Flipkart. Always shop from official or verified sellers to avoid fake listings.

Soak the basket in water for a few minutes, then air dry — it will return to its natural shape.

Yes! Each Bloomlly piece is handmade by artisans, so small differences in color, weave, or texture are natural and part of its charm.

Baskets: Dust or wipe gently with a damp cloth.

Yes! We offer special prices for bulk and wholesale orders. Contact us directly for custom quotes or corporate gifting options.

Yes! We ship safely across India and internationally with trusted courier partners.

Shipping rates depend on destination. Buyers are responsible for customs duties or import taxes if applicable. Contact us for accurate rates.

Orders are shipped through reliable partners like Delhivery, BlueDart, and DHL. Delivery usually takes 7–10 working days.

We accept PayPal, Visa, Mastercard, Discover, and American Express.

We offer easy, no-questions-asked returns. Message or email us to start your return process.

Yes, you can cancel your order before dispatch. Once shipped, our return/exchange policy applies.

Yes! You can request an exchange within 2 days of delivery. Once we receive the product and confirm it’s unused, a replacement or refund will be processed.

Exchanges typically take 10–15 business days including pickup, inspection, and delivery.

Refunds or credit notes are issued within 7 working days after we receive and verify your return.

Advand sub
Have a project in mind? Let’s talk.

Didn't find your answer?

Don't hestitate to contact us

Contact us